FAQ Categories
Product & Compatibility
AmpVault SafePoint simplifies safe EV charging by integrating multiple layers of protection into a single plug-and-play device. It combines MCB protection, surge suppression, high-quality wiring, a custom-built heavy-duty 3-pin copper contact socket, integrated earthing with dual earth terminals, and a rugged enclosure—all in one compact unit.
Designed for Indian homes that often rely on standard plastic extension boxes or low-quality spike guards, SafePoint bridges the gap between safety and convenience. It requires no electrician, making it an easy, reliable, and essential upgrade for every EV owner.
Yes. The AmpVault SafePoint is compatible with all types of electric vehicles, including:
- 2-wheelers (EV bikes & scooters)
- 3-wheelers (auto rickshaws)
- Electric cars
As long as your EV charger uses a standard plug, SafePoint can be used.
AmpVault SafePoint is compatible with all EV brands, as it works at the power supply level. However, you must ensure that your charger plug type (6A or 16A) matches the correct SafePoint variant.
Choose the variant based on your EV charger plug rating:
- 6A Variant – For chargers with a 6A/10A plug
- 16A Variant – For chargers with a 16A plug
Always match the SafePoint device rating with your charger plug rating.
Each variant is designed with specific wire gauges and protection configurations. Using the wrong variant or adding convertor plugs may result in inadequate protection and can compromise safety during charging.
It is compatible with standard Indian 3-pin sockets (6A or 16A based on the variant), ensuring easy integration with existing setups.
No. It is designed to deliver full rated current without restricting power, ensuring your EV charges at its usual speed while adding protection.
Yes, it can be used for other high-load sensitive appliances like agricultural drones, air conditioners, washing machines, refrigerators, water heaters (geysers), and power tools. However, it is specifically optimized for EV charging, where continuous load and safety are far more critical than typical appliance usage.
Installation & Usage
No installation required. It is a true plug-and-play device – just plug it into your socket and start charging safely.
Yes. It is designed to be compact and portable, making it ideal for use across different locations, apartments, or travel scenarios.
Simply plug AmpVault SafePoint into the final socket in your existing setup (the point where you connect your EV charger). It adds an extra layer of protection right at the point of use, regardless of how the upstream wiring is done.
Choose the variant based on your EV charger plug rating:
- 6A Variant – For chargers with a 6A/10A plug
- 16A Variant – For chargers with a 16A plug
Always match the SafePoint device rating with your charger plug rating.
It is always best to plug AmpVault SafePoint directly into a wall socket. If an extension cord is used, it must be heavy-duty and properly rated, otherwise it can become a weak point in the system.
Yes. AmpVault SafePoint is designed specifically for continuous EV charging loads, with components selected to handle extended usage safely without overheating- unlike standard extension boxes.
AmpVault SafePoint is built with a rugged metal enclosure, but it is recommended to use it in a covered or protected area away from direct rain and water exposure for optimal safety and longevity.
However, we also have our limited version weatherproof variant of AmpVault SafePoint devices. Please check them out
Safety & Protection
No. It is built with proper wire gauge, high-quality copper contacts, and optimized internal design to ensure minimal heat generation even during extended charging sessions.
Yes. An RCCB protects against earth leakage and shock, but it does not protect against voltage surges, spikes, or overload at the charging point.
AmpVault SafePoint adds point-of-use protection, ensuring your EV charger is protected right where it matters most.
Most EV chargers have basic, board-level surge protection – meaning the surge is absorbed inside the charger itself.
If a strong spike hits, it can damage the charger’s PCB, leading to repairs or replacement that can cost ₹2,000–₹8,000+, along with downtime where you can’t charge your EV.AmpVault SafePoint stops these surges before they reach your charger, protecting both your charger and your EV – not just sacrificing the charger as the first line of defence.
Your main MCB protects the entire house, not your EV charging point specifically.
SafePoint adds dedicated protection at the socket level, so any fault during charging is isolated instantly – without affecting the rest of your home.
Most electrical setups work fine – until an unexpected spike, overload, or fault occurs.
Just because it hasn’t happened yet doesn’t mean the risk isn’t there.
SafePoint is designed as a preventive safety layer, protecting your EV charging point from issues that typically occur without warning.
A DIY setup is just parts. SafePoint is engineered protection.
The biggest difference is our custom-built proprietary heavy-duty 3-pin socket with high-grade copper contacts designed specifically for continuous EV charging. Standard sockets simply aren’t built to handle that load safely over time.
Along with this, you get optimized wire gauge, coordinated protection (MCB + surge), proper thermal design, and a rugged enclosure – all tested to work together reliably. This isn’t just assembly – it’s purpose-built protection for your EV and home.
An electrician typically builds a setup using individual components, and the safety depends on how well everything is selected and assembled.
AmpVault SafePoint is a pre-engineered, ready-to-use system – with matched components, built-in protection, and a proprietary heavy-duty socket designed specifically for EV charging.You get consistent safety, zero installation hassle, and portability – something a fixed setup can’t offer.
An electrician typically builds a setup using indiAmpVault SafePoint helps absorb and manage voltage spikes, protecting your charger and EV before the surge can reach them.
No. AmpVault SafePoint enhances safety at the point of use, but proper home wiring and earthing are still important for overall electrical safety.
No. AmpVault SafePoint focuses on protection (Proprietary Socket + MCB + surge + wiring safety). It does not regulate voltage like a stabilizer, but it helps protect against sudden spikes and faults.
Troubleshooting & Technical Details
Tripping usually indicates a real electrical issue, not a device fault. Common reasons include:
- Overload due to high current draw
- Loose or poor-quality socket connections
- Improper or weak earthing
- Fault in wiring or extension setup
- Issue with the charger itself
AmpVault SafePoint is designed to detect and stop unsafe conditions early. If it trips, it’s actively protecting your charger, EV, and home wiring.
If the issue persists, we recommend checking your wiring and earthing, or reaching out to our support team for guidance.
No. Proper house earthing is mandatory.
AmpVault SafePoint ensures effective earthing continuity at the device level, but it works best when your home has a proper earthing system in place.
Yes. If you require external earthing solutions like an earth rod, you can reach out to us while placing your order on Amazon or contact our support team directly.
We can assist with customizations and tailored solutions based on your setup requirements.
Each variant uses wire gauges precisely matched to its load:
- 6A Variant → 1.5 sq. mm high-quality copper wiring both internally & externally
- 16A Variant → 2.5 sq. mm high-quality copper wiring both internally & externally
This ensures safe current handling, minimal heating, and reliable performance during continuous EV charging.
Not necessarily. 2.5 sq. mm copper wire is the correct and standard choice for 16A loads when used in proper lengths and conditions.
Using 4 sq. mm wire may sound safer, but it:
- Doesn’t provide meaningful additional benefit for this load range
- Makes the device bulkier, less flexible, and harder to manage
- Can lead to improper terminations if not handled correctly
AmpVault SafePoint uses carefully selected 2.5 sq. mm wiring for the 16A variant, optimized for safety, efficiency, and real-world usability – not just over-specification.
Warranty & Support
AmpVault SafePoint comes with a 1-year limited warranty covering manufacturing defects under normal usage conditions.
If you face any issue, simply reach out to our support team with your purchase details. Based on the assessment:
- Manufacturing defects are covered under warranty
- Physical damage, misuse, or electrical faults from external conditions are not covered
In case of a valid claim, we offer repair or replacement support. If the issue is outside warranty, we provide paid service options at very reasonable charges.Our goal is to ensure your device is back in operation quickly with minimal downtime.